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Why should I study ITIL®?
 
To Gain First Class IT Service Management Skills
 
ITIL® certification will allow you to understand the common language of ITIL®, understood by IT professionals worldwide, and will increase your standing within the IT community.
 
ITIL® gives you a adaptive and flexible framework for managing IT services and encourages you to use common sense rather than follow a rigid set of rules.
 
To Improve your Employment Prospects, ITIL® will create a common understanding between your IT staff, suppliers, contractors and users within the business by creating a common approach and language towards IT services.
 
ITIL® can deliver huge cost savings for an organization by promoting the optimum use of people, process and technology. Pro-active management and continuous service improvement will help to increase quality while reducing overall costs.
 
Why implement ITIL® in our organization?
 
ITIL® is the most widely used IT service management best practice approach in the world
 
ITIL® Benefits
 
ITIL ®provides a systematic and professional approach to the management of IT service provision. Adopting its guidance can provide such benefits as:
o   Reduced costs
o   Improved IT services through the use of proven best practice processes
o   Improved customer satisfaction through a more professional approach to service delivery
o   Standards and guidance
o   Improved productivity
o   Improved use of skills and experience.
o   Improved delivery of third party services through the specification of ITIL ®

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