BiSL® Certification -
Business information Services Library
Effective management of business information is critically important. From a
business perspective, the need for more effective & efficient use of
information and better end user support has grown significantly as a result of
the professionalization of IT services in recent years.
The Business information Services Library (BiSL®)
framework, developed by the ASL BiSL Foundation, provides guidance on adopting a
professional and systematic approach to the management of business
While IT ensures that information is stored, processed and available,
effective business information management ensures that an organization is able
to respond to specific business demands.
Benefits for Individual:
- Offer insight into all of the primary processes within an organization’s
field of operations and into the relationships between various processes.
- Encourage information exchange between organizations.
- Provide high quality support for the business processes and end users by
- Give guidance on adopting a professional and systematic approach to the
management of business information.
- Establish a bridge between IT and business processes and between business
information administrators and information managers.
Benefits for Organizations
- Initiate a starting point for the improvement of business processes using
best practices, amongst other things, and adopt uniform terminology.
- Align IT with business processes.
- Enhance the possibility of anticipating changes in the organization, the
business processes and the environment of the organization.
- Improve the management and control of IT suppliers.
- Complement the ITIL framework.
BiSL is aimed at individuals who have an operational, managerial or
strategic role with regard to IT services, and who have responsibility for
managing and sharing critical business information.
The BiSL qualification has been awarded 0.5 credits of the 6 complementary
credits available to put towards the ITIL Expert certification.
- Multiple choice
- 40 questions
- 26 marks required to pass (out of 40 available) - 65%
- 60 minutes duration